Implementation Consultant II
Company Name:
ADP
## Job
Responsibilities:(Description)
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
Insightful expertise is a core value at ADP. In Major Accounts Services, it means that we build exceptional business solutions for our clients so they can focus on what matters most to them - growing their business. We are a passionate partner committed to their success - and are looking for like-minded individuals who want to be part of our winning team.
Implementation at ADP: It's what makes a difference to our clients - over half a million worldwide and counting. With us, you can combine analytical and project management skills with the ability to simplify complex information - to help clients develop the skills and confidence to use our business management solutions with ease. You get to provide the expert training that makes our workforce solutions stand out in an increasingly competitive global marketplace.
The Implementation Consultant's job focus is to provide in-depth consulting services, using advanced functional knowledge, and advanced product expertise to manage implementations consistent with Total Client Experience solution delivery. Consultants collaborate with the clients to analyze existing systems, policies and procedures in connection with client business objectives. They apply industry knowledge, using sophisticated functional and product expertise, to optimize configurations and utilization. Consultants recommend modifications to client systems, policies and procedures to further business and implementation objectives. Consultative professional advice may be fee based, depending on the circumstances.
Consultants have Project Management level accountability. Depending on the scope and complexity of the project, and available staffing, Consultants often act in a capacity equivalent to a Project Manager.
Consultants coordinate with other ADP departments and work as part of an integrated team to address and resolve product, service and client-relations issues that implicate the overall framework, quality and standards of implementation services, and the development of new/revised approaches and techniques. Until the client is transitioned to ADP's Client Service organization following implementation, Consultants manage the client relationship.
REQUIRED ADP Knowledge: Payroll, Time and Attendance, HRB. Comprehensive Services a plus.
Job
Responsibilities:
Manages the client implementation process.
Develops and maintains effective, proactive relationships and communications with clients and ADP departments/associates to contribute to a successful overall client experience.
Conducts project initiation activities.
Establishes and manages activities towards project milestones independently or in conjunction with Project Manager.
Communicates continuously with clients and ADP Project Managers regarding project status as necessary to ensure all assigned tasks are completed according to schedule.
Maintains milestones and project status in ADP Project Management Applications.
Overcomes client and internal obstacles to timely project completion, and coordinates with other departments as necessary to obtain objectives.
Participates in formal hand-off of live system to other ADP departments.
Manages implementations for specific/specialized product(s) by working with the client to implement solutions that directly impact the entire client organization.
Analyzes existing client systems, interface requirements, operational needs, etc. in order to counsel client in the functional system design and/or system configurations and/or product adaptation of client's needs.
Determines optimal conversion methodology; then documents and delegates the accurate and timely conversion of client's data to the Data Conversion Services team.
Builds client control information.
Oversees integration to both ADP and Non ADP systems.
Assesses the ideal conversion method.
Guides client and/or team on functional design and integration into client's infrastructure
Consults with client to guide client's pre- and post-implementation testing of workforce management solutions.
Monitors system testing during conversion ensuring accuracy.
Identifies needs and delivers professional consulting services (potentially fee-based) to client including one or more of the following:
Creates complex custom reports.
Customizes ADP products/services or modules to meet client needs by understanding the Client's internal business needs, the Consultant then makes recommendations and provides solutions to meet these needs.
Provides business process re-engineering recommendations required to achieve a successful conversion.
Designs and delivers client-defined systems and processes along with tools and/or databases.
Undertakes special projects related to implementation.
Consults with Client to develop customized training to meet Client needs.
Manages assigned business through internal systems. Recommends modifications to client implementation time tables based on client or ADP business needs.
Maintains and expands knowledge / proficiency on function, products, services, and best implementation practices industry-wide.
Recommends product and service changes to further business development and optimize client satisfaction.
Provides technical support to less senior Implementation associates.
Participates in task forces and stretch assignments
Participates in local activities such as User Groups, Information Sessions, Sales Meetings and all other appropriate activities.
Mentors, coaching, training and providing technical support to less experienced implementation consultants.
## Experience, Skills, Academic
1. High School Diploma required and 3-5 years of relevant experience required. Bachelor's degree preferred
2. Knowledge of ADP's Workforce Now Required
3. Required Knowledge of Migration process and Features Activation process
4. Ability to succeed in a dynamic and constantly changing environment
5. Ability to work independently with minimal direct supervision
6. Ability to work with a remote team and management
7. In-depth understanding of HRB required for internal candidates, preferred for external candidates
8. Experience with Payroll & Time and Attendance is preferred
9. PayExpert experience preferred
10. PMP certification preferred
11. Strong service orientation
12. Decisive and independent thinker
13. Builds consensus through stakeholder identification and involvement
14. Adaptable, able to overcome obstacles through new ideas
15. Strong relationship building/networking skills and creates viable networks (internally and externally)
16. Translates vision into action through appropriate objectives and resources
17. Committed to accomplishment through ADP values
18. Works Independently
19. Strong Presentation Skills
20. Requires overnight travel, possibly up to 25% of time
21. Positive response to changes in work environment or tasks
22. Practices and promotes open communication
23. Views situations from multiple perspectives
24. Competent in Microsoft Office Applications including Live Meeting
25. Demonstrated conflict resolution skills
26. Excellent communication skills (persuasion, motivation)
27. Excellent analysis skills
28. Results-orientation/exceeding client expectations
29. Organizational skills
30. Time Management
31. Project Management skills
32. Excellent facilitation skills
About ADP: We power organizations with insightful solutions that drive business success. Consistently named one of the Most Admired Companies by FORTUNE Magazine, and recognized by Forbes as one of The World's Most Innovative Companies, ADP has over a half-million clients around the globe and 60
years of experience as a world-wide leader of business outsourcing solutions.
ADP is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled. ADP believes that diversity leads to strength.
Requisition #: 73377
Job Title: Implementation Consultant II
Country: United States
State: New Jersey
City: Parsippany
Employment Status: Full Time
Job Category: Implementation
Area of Interest: Product Implementation
Locations: United States, Augusta, GA/United States, VirtualEstimated Salary: $20 to $28 per hour based on qualifications.
ADP
## Job
Responsibilities:(Description)
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
Insightful expertise is a core value at ADP. In Major Accounts Services, it means that we build exceptional business solutions for our clients so they can focus on what matters most to them - growing their business. We are a passionate partner committed to their success - and are looking for like-minded individuals who want to be part of our winning team.
Implementation at ADP: It's what makes a difference to our clients - over half a million worldwide and counting. With us, you can combine analytical and project management skills with the ability to simplify complex information - to help clients develop the skills and confidence to use our business management solutions with ease. You get to provide the expert training that makes our workforce solutions stand out in an increasingly competitive global marketplace.
The Implementation Consultant's job focus is to provide in-depth consulting services, using advanced functional knowledge, and advanced product expertise to manage implementations consistent with Total Client Experience solution delivery. Consultants collaborate with the clients to analyze existing systems, policies and procedures in connection with client business objectives. They apply industry knowledge, using sophisticated functional and product expertise, to optimize configurations and utilization. Consultants recommend modifications to client systems, policies and procedures to further business and implementation objectives. Consultative professional advice may be fee based, depending on the circumstances.
Consultants have Project Management level accountability. Depending on the scope and complexity of the project, and available staffing, Consultants often act in a capacity equivalent to a Project Manager.
Consultants coordinate with other ADP departments and work as part of an integrated team to address and resolve product, service and client-relations issues that implicate the overall framework, quality and standards of implementation services, and the development of new/revised approaches and techniques. Until the client is transitioned to ADP's Client Service organization following implementation, Consultants manage the client relationship.
REQUIRED ADP Knowledge: Payroll, Time and Attendance, HRB. Comprehensive Services a plus.
Job
Responsibilities:
Manages the client implementation process.
Develops and maintains effective, proactive relationships and communications with clients and ADP departments/associates to contribute to a successful overall client experience.
Conducts project initiation activities.
Establishes and manages activities towards project milestones independently or in conjunction with Project Manager.
Communicates continuously with clients and ADP Project Managers regarding project status as necessary to ensure all assigned tasks are completed according to schedule.
Maintains milestones and project status in ADP Project Management Applications.
Overcomes client and internal obstacles to timely project completion, and coordinates with other departments as necessary to obtain objectives.
Participates in formal hand-off of live system to other ADP departments.
Manages implementations for specific/specialized product(s) by working with the client to implement solutions that directly impact the entire client organization.
Analyzes existing client systems, interface requirements, operational needs, etc. in order to counsel client in the functional system design and/or system configurations and/or product adaptation of client's needs.
Determines optimal conversion methodology; then documents and delegates the accurate and timely conversion of client's data to the Data Conversion Services team.
Builds client control information.
Oversees integration to both ADP and Non ADP systems.
Assesses the ideal conversion method.
Guides client and/or team on functional design and integration into client's infrastructure
Consults with client to guide client's pre- and post-implementation testing of workforce management solutions.
Monitors system testing during conversion ensuring accuracy.
Identifies needs and delivers professional consulting services (potentially fee-based) to client including one or more of the following:
Creates complex custom reports.
Customizes ADP products/services or modules to meet client needs by understanding the Client's internal business needs, the Consultant then makes recommendations and provides solutions to meet these needs.
Provides business process re-engineering recommendations required to achieve a successful conversion.
Designs and delivers client-defined systems and processes along with tools and/or databases.
Undertakes special projects related to implementation.
Consults with Client to develop customized training to meet Client needs.
Manages assigned business through internal systems. Recommends modifications to client implementation time tables based on client or ADP business needs.
Maintains and expands knowledge / proficiency on function, products, services, and best implementation practices industry-wide.
Recommends product and service changes to further business development and optimize client satisfaction.
Provides technical support to less senior Implementation associates.
Participates in task forces and stretch assignments
Participates in local activities such as User Groups, Information Sessions, Sales Meetings and all other appropriate activities.
Mentors, coaching, training and providing technical support to less experienced implementation consultants.
## Experience, Skills, Academic
1. High School Diploma required and 3-5 years of relevant experience required. Bachelor's degree preferred
2. Knowledge of ADP's Workforce Now Required
3. Required Knowledge of Migration process and Features Activation process
4. Ability to succeed in a dynamic and constantly changing environment
5. Ability to work independently with minimal direct supervision
6. Ability to work with a remote team and management
7. In-depth understanding of HRB required for internal candidates, preferred for external candidates
8. Experience with Payroll & Time and Attendance is preferred
9. PayExpert experience preferred
10. PMP certification preferred
11. Strong service orientation
12. Decisive and independent thinker
13. Builds consensus through stakeholder identification and involvement
14. Adaptable, able to overcome obstacles through new ideas
15. Strong relationship building/networking skills and creates viable networks (internally and externally)
16. Translates vision into action through appropriate objectives and resources
17. Committed to accomplishment through ADP values
18. Works Independently
19. Strong Presentation Skills
20. Requires overnight travel, possibly up to 25% of time
21. Positive response to changes in work environment or tasks
22. Practices and promotes open communication
23. Views situations from multiple perspectives
24. Competent in Microsoft Office Applications including Live Meeting
25. Demonstrated conflict resolution skills
26. Excellent communication skills (persuasion, motivation)
27. Excellent analysis skills
28. Results-orientation/exceeding client expectations
29. Organizational skills
30. Time Management
31. Project Management skills
32. Excellent facilitation skills
About ADP: We power organizations with insightful solutions that drive business success. Consistently named one of the Most Admired Companies by FORTUNE Magazine, and recognized by Forbes as one of The World's Most Innovative Companies, ADP has over a half-million clients around the globe and 60
years of experience as a world-wide leader of business outsourcing solutions.
ADP is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled. ADP believes that diversity leads to strength.
Requisition #: 73377
Job Title: Implementation Consultant II
Country: United States
State: New Jersey
City: Parsippany
Employment Status: Full Time
Job Category: Implementation
Area of Interest: Product Implementation
Locations: United States, Augusta, GA/United States, VirtualEstimated Salary: $20 to $28 per hour based on qualifications.
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