Desktop Support Technician
3.
2 Quick Apply Full-time Contract 12 hours ago Full Job Description Pomeroy is looking for a Deskside Support person for a 3 month contract position.
This is a fully on-site role.
The ideal candidate has at least 3 years of hands on IT Support experience Basic
Qualifications:
3
years of Desktop Support experience Strong customer service and communication skills with end-users Experience working with the company's hardware, software and equipment products Experience working with customer technology and support requirements Willing to provide proof of COVID vaccination Essential Job Functions:
Performs installations, repairs, upgrades and maintenance on hardware and equipment.
Provides on-site field support to customers.
Performs basic installations, repairs, upgrades and maintenance on hardware and equipment.
Assists in the analysis of technical products, systems, and/or software for engineering support.
Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment.
Answers customer questions and resolves issues.
Refers other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting.
Assists in instructing customers in the operation and maintenance of systems/equipment.
Acts as a liaison with customers on administrative and technical matters for assigned projects.
Performs analyses and prepares reports on system problem trends and issues.
Assists in applying engineering principles and practices as they relate to system design, process flow and/or discrete modeling.
Interacts with the client's engineers, as necessary, to gather information, design changes, requirements, etc.
to compile information for the overall solution design.
Assists in translating the engineering design into software design and development of test plans to verify logic of new or modified technical programs.
Performs testing of the final product and works with the client's engineers to assure that the product performs as planned.
Assists in the design of basic technical programs for projects or enhancements to existing programs.
Other
Qualifications:
Interpersonal skills to work with customers and other unit personnel Analytical and problem solving skills Communication skills Time management and organizational skills Ability to resolve non-complex hardware and equipment problems Job Types:
Full-time, Contract Pay:
$21.
00 - $23.
00 per hour
Benefits:
401(k) Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Augusta, GA 30906:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Desktop Support:
2 years (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Quick Apply Full-time Contract 12 hours ago Full Job Description Pomeroy is looking for a Deskside Support person for a 3 month contract position.
This is a fully on-site role.
The ideal candidate has at least 3 years of hands on IT Support experience Basic
Qualifications:
3
years of Desktop Support experience Strong customer service and communication skills with end-users Experience working with the company's hardware, software and equipment products Experience working with customer technology and support requirements Willing to provide proof of COVID vaccination Essential Job Functions:
Performs installations, repairs, upgrades and maintenance on hardware and equipment.
Provides on-site field support to customers.
Performs basic installations, repairs, upgrades and maintenance on hardware and equipment.
Assists in the analysis of technical products, systems, and/or software for engineering support.
Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment.
Answers customer questions and resolves issues.
Refers other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting.
Assists in instructing customers in the operation and maintenance of systems/equipment.
Acts as a liaison with customers on administrative and technical matters for assigned projects.
Performs analyses and prepares reports on system problem trends and issues.
Assists in applying engineering principles and practices as they relate to system design, process flow and/or discrete modeling.
Interacts with the client's engineers, as necessary, to gather information, design changes, requirements, etc.
to compile information for the overall solution design.
Assists in translating the engineering design into software design and development of test plans to verify logic of new or modified technical programs.
Performs testing of the final product and works with the client's engineers to assure that the product performs as planned.
Assists in the design of basic technical programs for projects or enhancements to existing programs.
Other
Qualifications:
Interpersonal skills to work with customers and other unit personnel Analytical and problem solving skills Communication skills Time management and organizational skills Ability to resolve non-complex hardware and equipment problems Job Types:
Full-time, Contract Pay:
$21.
00 - $23.
00 per hour
Benefits:
401(k) Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Augusta, GA 30906:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Desktop Support:
2 years (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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