Mid Level Help Desk Technician Personal Care, Spas & Fitness - Augusta, GA at Geebo

Mid Level Help Desk Technician

TGTG.
LLC TGTG.
LLC Fort Gordon, GA Fort Gordon, GA Permanent Full-time Permanent Full-time $28 - $30 an hour $28 - $30 an hour 22 hours ago 22 hours ago 22 hours ago Mid Level Help Desk Specialist Location:
Fort Gordon, Augusta, GA Type:
Full Time Minimum
Experience:
Experienced Security Clearance Level:
Ability to pass a background check Military Veterans and individuals with disabilities are encouraged to apply! The Green Technology Group, LLC (TGTG) is seeking a talented & experienced Mid Level Help Desk Specialist Job Description Essential Duties & Responsibilities Role Overview:
This position independently resolves all types of software and hardware support requests.
Tier II technicians shall be the first escalation point for Tier I techs and should represent appropriate progression of knowledge from the entry level Tier I positions.
Required Skills & Experience High School Diploma and 3-5 years helpdesk/systems experience.
Experience must include proficiency with current Windows desktop operating environment (Windows 10) and PCs, Laptops, and other Computer Peripherals.
Be experienced with diagnostic software tools, remote management applications, and Active Directory utilities.
Familiarity with mobile devices to include Blackberry, iPad, and iPhone, etc.
Customer Service oriented.
Detail oriented.
Good interpersonal and consulting skills.
Exceptional organization skills.
Good verbal and written communication skills and ability to follow detailed processes, procedures, and instructions.
Must be a US Citizen and able to pass the required background/clearance investigation.
Must comply with hospital requirements for vaccinations.
Must be a Microsoft Certified Professional (MCP) possessing either Microsoft Certified Desktop Support Technician (MCDST) or Microsoft Certified Technology Specialist (MCTS).
CompTIA A
Certification Network
or Security
Certification Possess 3-5 years helpdesk/systems experience.
Certifications must meet DoD 8570.
01-M requirements Years of Professional
Experience:
3-5 years of experience required Must hold Security
and MS Certifications Job Types:
Permanent, Full-time Pay:
$28.
00 - $30.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Vision insurance Experience level:
3 years Schedule:
Monday to Friday On call Work Location:
In person Essential Duties & Responsibilities.
Estimated Salary: $20 to $28 per hour based on qualifications.

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