Spanish Customer Service Representative Community, Social Services & Nonprofit - Augusta, GA at Geebo

Spanish Customer Service Representative

3.
6 Augusta, GA Augusta, GA Full-time Full-time Up to $19 an hour Up to $19 an hour 1 day ago 1 day ago 1 day ago We at Coforge have an urgent need for Bilingual CSR (Spanish and English).
This is an onsite opportunity in Augusta, GA.
Interested candidates kindly apply or share your resume at email protected The Customer Service Representative assists with customer complaints, orders, errors, account questions, billing, cancelations, and other queries.
This position must uphold the quality control standards of service to ensure customer satisfaction is achieved.
Answer inbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
Work call queues, call agency number given to obtain proof of coverage; Call customer (on certain accounts) to obtain current insurance agency or carrier information.
Check insurance websites for proof of coverage and printing proof for data entry Contact agent to verify Break In Coverage (BIC) dates Assist Customer Service Coordinator as needed Help in all other (Non Assigned) queues when needed Accountability:
50% Providing excellent customer service; 50% Meeting goals and deadlines Attend departmental meetings as requested Maintain appropriate, professional working relationships with clients and other employees Work on other related projects as assigned Job Type:
Full-time Pay:
Up to $19.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person
Experience:
Call center:
1 year (Preferred) Language:
Spanish (Required) English (Required) Ability to Commute:
Augusta, GA (Required) Ability to Relocate:
Augusta, GA:
Relocate before starting work (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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